leasing consultant job skills

Taking and addressing enquiries. Apartment leasing consultants are hired by property managers or are employed with property management firms. Knowing how to react and what to say are also crucial skills in a leasing consultant. Persistence and competitiveness are of the utmost importance, but will do more harm than good if a leasing agent is unable to also be a good listener. Objective : Experience Leasing Consultant seeking to secure a position with a company that can utilize and enhance current sales, marketing, and customer service skills.An independent and self-motivated professional with excellent communication skills, able to grow positive relationships with customers and colleagues at all organizational levels. Sales And Leasing Consultants present properties to potential tenants; typical job responsibilities of a Sales And Leasing Consultant are researching the property market, posting property advertisements, determining customer needs, managing rental applications, negotiating leasing terms, and inspecting properties. General Statement of Duties: Sells features and benefits of apartment living to prospective and current residents. How about the grass in the children’s play area? Select up to 10 skills and put them in your leasing consultant resume key skills section. Using your strong administrative and computer skills, this position will manage various tasks, such as managing lease files, updating necessary paperwork and computer systems, completing marketing/advertising tasks, updating social media sites, etc. At the most basic level, every leasing agent should: Have a firm knowledge of the community and surrounding area where they work. Take what is relevant from the critique, learn from it, and use that learning to better in the future. Being able to answer tenant inquiries in a timely and effective manner can expedite the lease application process and ensure a … Do you have a question or suggestion? Position Requirements: Basic computer skills, including Excel, Word, and Outlook. Consultants also help with renewals, particularly monitoring them and following up on notices. And to not just join though, become an active member – which you can still do virtually! Staying up-to-date on the latest multifamily technology is more important than ever. Come moving day, a consultant orients the new resident regarding the apartment as well as the community. Strong attention to detail and good follow through. Sales And Leasing Consultant Resume Examples. Proactively following up with inbound leads or active prospects will not only show them that you care and are there to help, but will help you have better clarity into where they are at in the leasing process. Basic typing and clerical skills; Salary Range. After that, they make sure the apartment is ready by the date agreed upon. View the job description, responsibilities and qualifications for this position. Actively listening to what a prospective resident wants, before going straight into selling them on the community, will not only save time during the process, but will make that prospect feel valued. And to not just join though, become an active member – which you can still do virtually! As a Leasing Consultant with SPR, you will leverage your experience and skills with our WOW customer service philosophy and Leading-Edge Sales strategy in the rental process, move-ins, move-outs and lease renewals. Leasing Agent Resume Skills List . Other than interpersonal and organizational skills, a consultant also needs to have sufficient knowledge of computers. We are currently seeking a Leasing Consultant to join our team at our 240 unit site in Austin, TX. Leasing Consultants work for property management companies or landlords and find tenants to fill apartment vacancies. Most leasing consultants are expected to have excellent customer service and communication skills. Leasing isn’t easy, but it can be awarding. Sign up for and read multifamily specific newsletters and publication, but also look outside the industry for technology that may be applied in your leasing world as well. Realync is partnered with many of the nation's largest property owners and managers and is actively being used in over 220K units today. Examples of Leasing Consultant skills. Prior leasing experience is helpful. Supervision Received: Reports to Property Manager and/or Assistant Property Manager. LEASING CONSULTANT. Read more. They pass on forms and documents to the community manager for approval. Superior ability to help our customers and resolve any issues with professionalism and clear communication. Are the trees in good shape? For instance, those who lived in the West tended to earn lower salaries compared to those in the Northeast. Another big part of resident retention is attention to the community. One of the most important things a quality leasing agent can do is find ways to develop and maintain relationships with other people in the multifamily industry that are outside of their community and company. For instance, files on residents need to be maintained. Know basic real estate and multifamily terminology. For one, it’s very important for a consultant to have strong attention to detail because they do everything from making sure the apartment is ready to be lived in to preparing and relevant documents. Professional appearance and demeanor. In the high pace, competitive world that is multifamily real estate, the leasing agent needs to be more advanced and honed than ever before. Apply for the Job in Leasing Consultant | The Townhomes at Horizon Ridge at Las Vegas, NV. Compared to a consultant, a property manager can earn an average of $63,570 (according to data from the Bureau of Labor Statistics in 2012). Customer service skills are highly desirable, and a strong candidate should be able to handle lease discussions objectively. Leasing Agent Requirements: High School diploma, GED, or suitable alternative. As you have read in our sample Leasing Agent resume, closing a deal is not a simple process. Active listening is a skill that isn’t necessarily innate, especially for competitive individuals. 3+ work experience as a Leasing Agent or similar position. As with every job, there are some skills needed to succeed within this role. Based on data from job site Indeed, apartment leasing consultants earned an average annual salary of $25,000 n 2014. Preparing lease documents and other related paperwork. We own and manage a diversified portfolio of over 550 property assets, locally and internationally. LEASING CONSULTANT RESUME TEMPLATE (TEXT FORMAT) SUMMARY. Are the facilities doing well? However, the minimum requirement is a high school diploma or equivalent. Meeting and greeting residents, prospective tenants and property managers. Multifamily professionals and, particularly, leasing agents are no different. Having founded Realync over 6 years ago, Matt is on a mission to make multifamily touring, leasing, and communication, real and transparent. Before the COVID-19 pandemic, we mentioned how you should become a member of your local apartment association. Leasing is hard…persistence and perseverance pays off though. Click to share on LinkedIn (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), https://www.josephchris.com/wp-content/uploads/2018/04/JCPLogo.png, Apartment Leasing Consultant Job Description Examples, © 2020 Copyright - Joseph Chris Partners Executive Recruiting Search Firm, Accounts Receivable Clerk Job Description Samples, Commercial Underwriter Job Description Samples, Hiring and job hunting advice, from Claire Spence with Jack Kelly, Holiday Hiring Tips for Companies from Team JCP, November Employee and Producer of the Month, Top New Home Sales Tips for 2021, featuring JCP’s Erica Lockwood. There are countless ways your local apartment association can be, Copyright © 2020 Realync Corp. All rights reserved. Multifamily professionals and, particularly, leasing agents are no different. Is there anything that you feel is missing from this list? Traveling is also part of a consultant’s job as they need to visit different units to check on their status and make sure they are ready to be occupied. A minimum of a high school education is required and the position requires the ability to read and write English fluently and the ability to perform basic to intermediate mathematical functions. Most employers don’t require a specific degree from those applying for a leasing consultant position. Close more leases, market more effectively, engage with residents and, as always, keep it real. It doesn’t just stop with things your prospects will care about. Let us know! They also take note of all phone and in-person communications and document them for reference. We are an international property company with assets on three continents and the largest South African primary REIT (Real Estate Investment Trust) listed on the JSE. With any profession, there are bound to be particular skills that will project a particular person to the top and help people succeed over others. Lease Up Your Community with These Marketing Ideas to Help You Reach Occupancy Quicker. Interpersonal leasing agent skills are a critical aspect of characteristics necessary for the job. When a potential apartment tenant schedules a visit, it’s the consultant’s job to greet them and show them around. Working at a multifamily community is no easy task. Where a leasing consultant works also has an impact on how much they make. Learn How You Can Problem Solve and Increase Your Lead-to-Lease Rate with These Not-so-Obvious Process Improvements. Experienced leasing consultants or property managers are some of the best sources of training and experience in this field of work. High school diploma/GED required (Bachelor's Degree in Marketing, Sales or Advertising strongly preferred) 3+ years' experience in leasing, property management, sales or real estate highly desired; Excellent communication and closing skills; Strong understanding of property management concepts and issues Have an understanding of Fair Housing laws. Where a leasing consultant works also has an impact on how much they make. Although experience in the property industry does strengthen ones chances, a lot of those hired with no experience learn as they work. Valid driver’s license and own reliable transport. Email us at contact@realync.com. The nature of a leasing consultant’s job is so varied that they must possess certain skill sets to succeed in what they do. Research salary, company info, career paths, and top skills for Leasing Consultant | The Townhomes at Horizon Ridge Become a leasing consultant by learning what you can about real estate and marketing, and developing a relationship with companies that own the properties you might like to … Are you informed about changes and trends in the industry? There are countless ways your local apartment association can be the place to make relationships that will help you propel your leasing career to the next level. Position Summary: The Leasing Consultant would be responsible for responding to all prospect calls, walk-in visits, and internet inquiries in a professional manner while presenting the apartment community in a … There are certain skills that every leasing agent should have at a minimum and skills that can help them excel in their role. Leasing Consultant Resume Examples & Samples. Helping tenants with the move in or move out process. Responsible for all phases of the leasing process. This doesn’t just apply to the multifamily industry, but this absolutely needs to be on the list. If you can position yourself as an active and effective problem solver from the team versus shying away from conflict or tense situations, it will not only elevate your success leasing, but will also help you stand out as an invaluable part of the team. When a prospective tenant agrees to a contract, a consultant makes sure they have all the forms to complete and documents to sign. Start a free Workable trial and post your ad on the most popular job … And there are lots of ways to do these which include making sure their concerns and requests are addressed and their questions are answered in a timely manner. Even if it’s just competing against last year’s goals, the best leasing agents want to continuously do better than before. Shower your entire resume with the skills. A leasing consultant should be able to work independently and multi-task as he or she transitions among job responsibilities. Leasing agents need to want to compete and, more importantly, need to want to win. Be it software programs or social media networks, these tools are part of doing business these days and a consultant will work with these a lot, especially for marketing tasks and administrative functions. We recognize a lot of technology decisions come from the top down; however, if a new technology comes across your plate from a Regional Manager or VP and you already have an understanding of how it works and how to apply it to your role and community, that’s an instant leg up. Attend classes virtually, join commitments, attend virtual events, and more. Leasing Consultants must be goal-driven with strong organizational and decision-making skills. Be able to communicate effectively with prospective residents – as well as the community team. In the high pace, competitive world that is multifamily real estate, the leasing agent needs to be more advanced and honed than ever before. With any profession, there are bound to be particular skills that will project a particular person to the top and help people succeed over others. Hiring Leasing Agent job description Post this Leasing Agent job description job ad to 18+ free job boards with one submission. Be able to communicate effectively with prospective residents – as well as the community team. Step 5: Prepare relevant skills for being a Leasing Consultant What skills do you need to be a Leasing Consultant? Growthpoint provides space to thrive with innovative and sustainable property solutions. The most common important skills required by employers are Yardi Software, Multi-Family Housing, Sales Experience, Personal Shopping, Property Management and Hospitality. In the South, consultants can earn $31,000 or $22,000. Then again, salaries also varied per region. Unlike traditional administrative tasks, the administrative functions of a leasing consultant are concerned with apartments and their tenants. It is not enough to be competent in the various disciplines required of a Leasing Consultant. We are looking to hire a Leasing Consultant with superb customer service and interpersonal skills. | Made with ♥ in the Midwest. Not only that, observations about the community should also be kept. The Bureau of Labor Statistics (BLS) predicts that consultants’ jobs will depend on the demand for property managers. While it’s necessary to be a part of the team and be a good teammate with community team, leasing is a sales role and sales professionals need to have a competitive nature to be successful in this industry. Listening first and actually listening with the intent of processing the information being provided in the conversation, not just listening to respond, will pay dividends in the long run. Mathematic skills … JCP Veterans Talent Services: what is it? Not sure where you start? Proficient knowledge of real estate industry, property management principles and relevant legislation. Possessing strong communication skills allows them to express things clearly and be understood by both prospective tenants and property managers. There is always room for improvement and are always ways to continually improve oneself to do better and be better. Visiting and inspecting apartments and community grounds. Communication: Strong written and verbal communication skills are essential to the relationship building and lease development functions of a leasing consultant. Leasing Consultant Resume Examples. Struggling with a slow prospect who is scared to pull the trigger? But generally speaking, the job description of a leasing consultant can be broken down into the following categories: We’ll go through each one to see the extent of what a consultant does as part of their duties and responsibilities. Don’t give up and be persistent. They are experts in customer service who are able to understand and anticipate our customers’ needs to create exceptional experiences. Hiring Leasing Consultant job description Post this Leasing Consultant job description job ad to 18+ free job boards with one submission. Browse Leasing Consultant resume samples and read our guide on how to write a Leasing Consultant resume. The general term will optimize your job title to show up in a general search for jobs of the same nature. To stay ahead, or at least keep up, one of the best weapons a leasing agent can have is information. Build Relationships Beyond Just the Community, Not sure where you start? Assisting the community when it comes to questions like these are part of a consultant’s job. And yet, hearing criticism and being able to take it constructively and use it to its best advantage will make anyone a better leasing agent, and employee. Communities aren’t stagnant, neighborhoods are always changing, demographics and trends are always shifting (ie Millennials and Gen Z), and so much more. Bilingual applicants preferred. Before the COVID-19 pandemic, we mentioned how you should become a member of your local apartment association. The minimum requirement to getting employed as an apartment leasing consultant his a high school diploma or GED. This one may not make it on a leasing agent’s resume, but to be the best leasing agent you can be, requires a certain level of competitiveness. The multifamily industry is constantly evolving and changing. Leasing Consultant Resume. You should also have the right attitude for the job. In 2014, a consultant in California earned $27,000 while those in Maine and New York earned between $22,000 to $31,000. Possession of the following skills will help ensure successful day-to-day operations in this role: Tenant Services. Generally, these are what an apartment leasing consultant does: A consultant meets with prospective tenants and asks them questions to get an idea of what they want. Camden Leasing Consultants have excellent communication skills, think outside the box and have the ability to build lasting relationships. Highly motivated Leasing Consultant with 5+ years of experience leveraging strong communication skills to exceed sales quotas, meet leasing ratios, and improve resident satisfaction rates. As a Leasing Consultant, you need a diversified mix of hard and soft skills if you want to succeed in your profession. Start a free Workable trial and post your ad on the most popular job … All it takes is a little persistence and effort above and beyond to implement just a few of the above skills. According to the BLS, there will be a 12% increase in demand for property managers between 2012 and 2022. There are certain skills that every leasing agent should have at a minimum and skills that can help them excel in their role. This allows them to earn higher salaries and advance their careers. Superior sales and customer service skills. We’d love to hear from you! While the roles can vary based on the property type, property stage, geography, etc., the qualities of a good leasing agent are numerous and consistent. Especially with the effects of the COVID-19 pandemic, it’s important for leasing teams to evolve and adapt to changes quickly. It’s quite normal to see a tenant complain and a consultant should know how to deal with this kind of customer reaction before it escalates further. However, those are baseline skillsets. For instance, those who lived in the West tended to earn lower salaries compared to those in the Northeast. A Leasing Consultant should present a professional image at all times. Have an understanding of Fair Housing laws. Processing lease renewals and changes to terms. Strong time management and organizational skills. The last few points have been very active and forceful skills. Performing basic bookkeeping and clerical work. It’s the community that stays top of mind and shows them what it would be like to be a part of that community that will win in the end. Here are 8 of the top leasing agent skills that can help take a decent leasing agent to the top of their field. What to Write in a Leasing Consultant Resume Skills Section . Job posted 2 days ago - Oakcrest Towers / Scott Management, Inc. is looking for a Leasing Consultant, ... Professional appearance, strong customer services skills, dependability and the ability to have fun and to multi-task in a busy and fast-paced environment are expected. Strong communication skills over the phone and other communication mediums (email, fax, etc). Establishing positive relations with residents. Have you been in a leasing position before? Leasing Consultant Job Description Template. They participate in outreach activities aimed at getting prospective tenants and they also help with distributing and creating marketing materials. Staying up to speed on new restaurants or changes in the neighborhood, new comps going up nearby, and more will make you an asset to your team and prospects. Matt Weirich is the Co-founder and CEO of Realync. Experience in a customer service capacity is also crucial in landing the job, particularly in the property management industry. Apply for the job description Post this leasing agent, nobody is perfect and.. Diversified portfolio of over 550 property assets, locally and internationally trends in the industry every apartment community be! To fill apartment vacancies Requirements: Basic computer skills, responsibillities, and achievements that hiring want... Anything that you feel is missing from this list experience learn as they work are also crucial skills a. 25,000 n 2014 consultant job description job ad to 18+ free job boards one! And interpersonal skills more important than ever leasing consultant job skills a deal is not a simple process nation largest! 22,000 to $ 31,000 or $ 22,000 sources of training and experience in a general for... You Reach Occupancy Quicker, particularly in the West tended to earn higher salaries and their. Realync has helped teams all across the US increase their Lead-to-Lease conversion rates and decrease Sales.... Get burnt out on the demand for property managers changes quickly the grass in the Midwest earned between 22,000! Is the Co-founder and CEO of Realync real estate industry, property management firms, a consultant ’,! Earned between $ 19,000 and $ 29,000 what is relevant from the critique, learn from it, and that. Property Manager apartment tenant schedules a visit, it ’ leasing consultant job skills the consultant ’ license... Communication: strong written and verbal communication skills allows them to earn lower salaries compared to those the! S Choice Award–Partner Katie Woodard, 2020 top Producer–Executive Partner David Brown our! Present a professional image at all times the various disciplines required of a leasing agent Requirements: school! Is expected to help our customers and resolve any issues with professionalism and clear communication customer service skills are desirable! Been missed, particularly, leasing agents need to be competent in the children s. For jobs of the above skillsets and are an absolute rockstar of a leasing agent, leasing consultant job skills is perfect while. Or property managers say are also crucial in landing the job in leasing consultant resume and... Proficient knowledge of computers implement just a few of the other top leasing agent resume, a... Customers and resolve any issues with professionalism and clear communication the various disciplines of. The grass in the property industry does strengthen ones chances, a lot of those who work as! School diploma or GED if you want to see salary of $ 25,000 n 2014 10! Rights reserved to those in the Midwest earned between $ 19,000 and $.. Slow prospect who is scared to pull the trigger that can help them excel in their role with every,. Ways to continually improve oneself to do better and be understood by both prospective and... The no ’ s job their field essential to the community team employers don ’ t be in! Some skills needed to succeed within this role have at a multifamily community is no easy task many of following. Rights reserved to earn lower salaries compared to those in the South, consultants earn... Where a leasing agent successful, nothing is more important than ever the Co-founder and of... Strengthen ones chances, a consultant in California earned $ 27,000 while those the... Required of a leasing consultant job description job ad to 18+ free job boards with one submission write in general. Salaries compared to those in the South, consultants can earn $ 31,000 or $ 22,000 children s... Become an active member – which you can still do virtually join commitments, attend virtual events, and.! Description job ad to 18+ free job boards with one submission description job to... Partner David Brown the demand for property managers between 2012 and 2022 property assets, and. And clear communication improve oneself to do better and be better consultants have excellent communication skills the! Learning to better in the West tended to earn lower salaries compared to those in Maine and new earned... 2020 People ’ s play area the last few points have been missed are some of hired... Skills over the phone and in-person communications and document them for reference Partner David Brown is partnered with of! As a leasing agent successful, nothing is more important than proactive and persistent follow.... Makes sure they have all their properties occupied with paying tenants and anticipate customers... General term, level of experience and any special Requirements and decrease Sales.. Allows them to earn lower salaries compared to those in Maine and new York earned between 19,000! From 2014, those in the Northeast consultant are concerned with apartments and their tenants what! S Choice Award–Partner Katie Woodard, 2020 top Producer–Executive Partner David Brown you! For competitive individuals features and benefits of apartment living to prospective and current residents seeking. You informed about changes and trends in the Northeast and building maintenance issues clearly! How to write a leasing consultant resume skills Section your profession property management companies or landlords find! Are experts in customer service who are able to handle lease discussions objectively they... Feel is missing from this list to 18+ free job boards with one submission feel... Where a leasing consultant resumes to identify the skills, responsibillities, and more or equivalent grass in industry... Mediums ( email, fax, etc ) on data from 2014, consultant... Their tenants say are also crucial skills in a leasing consultant works also has an impact on how much make! Properties occupied with paying tenants of work, GED, or at keep! Job description job ad to 18+ free job boards with one submission sufficient. Should have at a multifamily community is no easy task … leasing agent successful, nothing is more important ever... Are looking to hire a leasing consultant resume the demand for property or... Have at a multifamily community is no easy task goal-driven with strong organizational and decision-making skills technology more! Select up to 10 skills and put them in your profession only that, they make dates building... Leases, market more effectively, engage with residents and, particularly, leasing agents are no.. The nation 's largest property owners and managers and is actively being used in over 220K units today care.... Are experts in customer service who are able to handle lease discussions objectively lease development of! Industry does strengthen ones chances, a consultant in California earned $ 27,000 those! Own reliable transport looking to hire a leasing agent to the community to understand and anticipate customers... Handle lease discussions objectively be goal-driven with strong organizational and decision-making skills who work in apartment... As the community team resume profile and job … leasing agent should have at a multifamily community no! Than ever community and surrounding area where they work agrees to a,. In this role: tenant Services if you are proficient with all of other... To getting employed as an apartment leasing consultants or property managers with tenants... Apartment is ready by the date agreed upon on notices experience and any special Requirements also. Consultant should be able to handle lease discussions objectively well as the community team have! 2020 People ’ s Choice Award–Partner Katie Woodard, 2020 top Producer–Executive Partner David Brown companies or and... In a leasing agent should: have a firm knowledge of computers in demand for property managers between and. They are experts in customer service skills are essential to the community at Ridge! Be better be competent in the Northeast in California earned $ 27,000 while those in the various disciplines required a... The apartment as well as the community team the trigger agents need to want succeed. Also crucial in landing the job in leasing consultant his a high school diploma or.! Out with marketing, both the traditional and digital way and interpersonal skills apartment community would be delighted have... Of Labor Statistics ( BLS ) predicts that consultants ’ jobs will depend on the demand property. Hiring leasing agent, nobody is perfect all the forms to complete and documents to sign little and... Paying tenants leasing consultants work for property managers between 2012 and 2022 enough to be competent the... As a leasing consultant resumes to identify the skills, including excel, Word, and more has teams. Tenant schedules a visit, it ’ s job to greet them and show them.... With apartments and their tenants that you feel is missing from this list to work independently and multi-task he. Highly desirable, and more and managers and is actively being used in over 220K units today weapons!, become an active member – which you can still do virtually exceptional experiences both prospective and! Where they work of apartment living to prospective and current residents questions like These are part of resident is. Join our team at our 240 unit site in Austin, TX pull the trigger and advance careers... Resume key skills Section marketing Ideas to help out with marketing, both the and! | the Townhomes at Horizon Ridge at Las Vegas, NV team at our unit... And managers and is actively being used in over 220K units today attend... Out on the latest multifamily technology is more important than ever driver ’ s job work. $ 31,000 or $ 22,000 residents need to be maintained the minimum requirement to getting employed as an leasing... Of training and experience in this role there anything that you feel is missing from this list own. Process Improvements of hard and soft skills if you are proficient with all of the nation 's largest property and. Community team chances, a consultant makes sure they have all their properties occupied with paying.... Easy task with the move in or move out process a specific degree from those applying for a consultant!, property management once they ’ ve got enough experience can be awarding there anything that you feel is from.

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